Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
Our return policy lasts 30 days beginning from the date you received the order.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectation and ensure satisfaction of your purchase.
We are not responsible for any damages to any merchandise once the item has been worn, used, or washed.
We're confident our premium merchandise will meet your expectation but if you want to make a return - please contact our support team at email@example.com and we will respond within 24 hours to assist with the process.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard, and American Express.
What are your shipping options? - Limited by volume.
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if my order arrived damaged or incorrect? - Can be resolved.
We'll make it up to if you in the case that it does. We take great care in selecting your ordered item from our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you via email at Contact Us.
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production line at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.